Terms of Service

1. Who we are, and who may use the service

The service is provided by:

("we", "us"). The customer is the company or person that creates a workspace ("you").

We offer the service only to businesses within the meaning of § 14 BGB: companies, and persons acting in their trade, business or profession. Consumers may not use it. By creating a workspace you confirm that you act for a business.

These terms apply to every workspace. Terms of your own do not apply, even if we do not object to them.

2. The service

TopHolders shows a token project who holds its token, how those holdings move, and how to act on it. What each plan includes is shown on our pricing page when you choose it. A workspace tracks one token of its own.

We may change, add or remove features, as long as the service keeps its purpose. We tell you by email before a change that removes something your plan includes.

3. Where the data comes from, and what it is not

• The service reads public blockchains and data from third-party providers. That data can be late, incomplete or wrong, and labels for wallets are a best guess, not a fact. The service shows where a reading comes from and how fresh it is, and says when something is unknown.
• Nothing in the service is investment, legal or tax advice. You decide what to do with what it shows.

4. Accounts and your team

• Keep your sign-in details secret. Tell us at once if you think someone else has them.
• You are responsible for the people you invite into your workspace and for what they do in it.
• Give us correct information when you sign up, and keep your email address current.

5. Prices, payment and renewal

• Prices are the amounts in USDC shown on the pricing page and at checkout. You pay with a USDC transfer on the Base network to the address the checkout shows. Network fees (gas) are yours and are shown by your wallet. Taxes and duties on your side are yours.
• A payment counts once we have verified the transfer on the blockchain. A transfer sent without going through checkout is matched to a workspace by hand.
• A paid month is one calendar month in UTC from its start. There is no automatic renewal: each month is paid by a new transfer that you sign yourself, so there is nothing to cancel.
• The Starter and Growth plans start with a free 7-day trial. Scale has none. When a trial ends unpaid, the workspace becomes read-only at once.
• When a paid month ends unpaid, the workspace keeps working for 72 hours. After that it becomes read-only: you can still read the data already stored, sign in and pay, but nothing new is fetched and no alerts are sent. Paying again restores it with your settings.
• An upgrade takes effect when it is paid, and starts a new month then; the rest of the old month is not credited. A downgrade takes effect when you next pay, at the lower price.
• A month you have started is not refunded, unless the law or section 10 says otherwise. We may refund at our discretion. A refund goes, in USDC on Base, to the address the payment came from.

6. What you may and may not do

• Use the service only lawfully. The data you enter about token holders, and how you contact them, is your responsibility: you are the controller of that data (Part B).
• Do not try to reach another workspace's data, test or bypass our security, overload the service, or copy it automatically at scale.
• Do not use the service to harass anyone, or to deal with persons or wallets that sanctions law forbids you to deal with.

If you break these rules seriously, we may suspend the workspace. We tell you why by email, and lift the suspension once the cause is gone.

7. Availability

We work to keep the service running, but we do not promise a fixed availability. It can be interrupted for maintenance, by faults, or when a blockchain or a data provider we rely on is unavailable. We announce planned maintenance in advance where we can.

8. Your data

• The data you enter stays yours. You allow us to store and process it only to provide the service to you.
• To remove a workspace, ask us by email to delete it. We delete it and its data within 30 days. Copies remain in our nightly backups until those are replaced, normally within 14 days. Payment records are kept, as our privacy policy explains.
• Before that, you can ask us by email for the data you entered, and we send it to you in a machine-readable format.

9. Liability

• We are liable without limit for damage caused intentionally or by gross negligence, for injury to life, body or health, under the Product Liability Act, and where we have given a guarantee.
• For slight negligence we are liable only if we breach an essential obligation: one whose fulfilment makes the contract possible at all and on which you may regularly rely. Our liability is then limited to the foreseeable damage typical for this kind of contract.
• Beyond that, our liability for slight negligence is excluded.
• These limits also protect the people who work for us. Liability under Art. 82 GDPR is not affected.

10. Term and ending the contract

• The contract runs as long as your workspace exists. You can end it at any time by email; we then delete the workspace as section 8 describes.
• We can end it with 30 days' notice by email. We then refund, in USDC, the unused part of a month you have already paid.
• Either side can end it at once for good cause, in particular a serious breach of these terms.

11. Changes to these terms

We tell you about a change to these terms by email at least 30 days before it applies. It applies from the first month you pay after that date. If you do not agree, you do not renew, and the version you agreed to stays in force until your paid month ends.

12. Final provisions

• German law applies. The UN Convention on Contracts for the International Sale of Goods (CISG) does not.
• The courts of Munich, Germany, have jurisdiction where the law allows us to agree on it: in particular when you are a merchant or a legal entity under public law, or when you have no general place of jurisdiction in Germany. Where the law gives a jurisdiction that cannot be changed by agreement, that one applies.
• Notices under these terms may be given by email.

13. If a clause is invalid

If a clause of these terms is invalid, the rest of them remain in force.